Administrator

Administrator – Harden Hall Care Home, Walsall
Full-time | 37.5 hours per week | Monday to Friday | Up to £26,500 per annum

Are you an organised, detail-focused professional looking for a rewarding role in a warm and welcoming care environment?
We’re looking for a dedicated Administrator to join the team at Harden Hall Care Home in Walsall. This is a fantastic opportunity to use your administrative and financial skills to support the smooth running of our home and make a real difference every day.

About the Role

Reporting to the Home Manager, you will:

• Implement and maintain effective administrative and financial systems in line with company and regulatory requirements.
• Provide accurate information, reports, and documentation to support the running of the home.
• Manage financial transactions, including resident accounts, income collection, and payroll processes.
• Support compliance with CQC standards and internal policies.
• Ensure the highest standards of confidentiality, accuracy, and professionalism at all times.

About You

We’re looking for someone who has:

• A Level 2 qualification in Business Administration or Customer Service (or equivalent experience).
• Previous experience in an office or administrative environment.
• An understanding of financial procedures, debt management, and budget monitoring.
• Strong IT and data management skills, with excellent attention to detail.
• The ability to plan, organise, and communicate effectively as part of a team.
• Knowledge of data protection and confidentiality within a care setting would be an advantage.

Why Join Us?

• Competitive salary of up to £26,500 per annum.
• Monday to Friday, 37.5-hour working week.
• Supportive and friendly team environment.
• The chance to contribute to meaningful work supporting residents, families, and staff.

Applicants must already hold the legal right to work in the UK.

If you’re looking for a fulfilling role that values accuracy, compassion, and teamwork, apply today to join the Harden Hall team.

Harden Hall in Walsall is home to well trained and helpful staff with rooms for up to 52 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. 

• Free parking available on site
• Rated Good by CQC 
• Deputy manager was a finalist in the Great British Care Awards in 2018

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.