Property & Assets (Anchor Hanover)
Job Title: Head of Business Performance
Location: Home working with frequent travel into the Bradford and London office
Contract Type: Permanent
About the role:
As part of the Senior Leadership team, you will work directly with the Executive Director (ED) of Property & Assets (P&A) to create a team to support performance monitoring and management of all BAU activities and programmes across the directorate.
You will drive continuous improvement in performance of both the Directorate and the wider business and ensure that all P&A activities to support the Board and Committees are properly coordinated and delivered.
You will bring together monitoring and analysis of activity against performance creating transparent and consistent reporting with a business-orientated focus.
You will be accountable for the Business Performance Team and will be responsible for the recruitment, training development and management of the administration support across the Directorate.
You will also provide the Executive Director of Property & Assets with dedicated business management support and be required to lead on key actions and deadlines ensuring business continuity across the Directorate is maintained.
This is a significant and high-profile role within Property & Assets which brings together activity currently dispersed across different teams
To be successful in this role, you will have:
- Specialist knowledge and proven experience across a range of project management procedures, systems, processes, and tools.
- Significant project and programme management experience underpinned by the relevant theory.
- Able to effectively manage budgets.
- Strong interpersonal and networking skills, with an ability to reach across the organisation quickly to respond to business requests
- An excellent planner and forward thinker, with strong programme management capabilities.
- Ability to create reporting tools which give clear analysis of complex problems, and continuously adapt them to meet changing business needs.
- Ability to generate creative and innovative responses to business requirements
- Solid experience working with very senior leaders to develop and maintain performance management infrastructure.
- Leadership experience – establishing and leading effective and motivated teams across a diverse geography.
- Sound CRM skills and a strong understanding of their importance.
This role requires at least 10 years’ experience in programme and performance management, with at least 3 at a management leadership level, with a good understanding of property.
You will hold a Degree level or equivalent vocational/professional qualification or at least one recognised Project Management qualification at Practitioner level.
Anchor Hanover began more than 50 years ago and today is England’s largest not-for-profit provider of housing and care for people in later life.
It provides retirement housing to rent and to buy, retirement villages and residential care homes, including specialist dementia care. In total, Anchor Hanover serves more than 65,000 residents in 54,000 homes across almost 1,700 locations. Its residential care services employ the majority of the 9,000-strong workforce, providing services to residents at 114 care homes.
Anchor Hanover operates in more than 85% of local councils in England.
We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry.
At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers.
As an Anchor Hanover colleague working from home, you’ll have access to a wide range of great communications and networking technologies. You’ll find that working from home is no barrier to being part of a close knit team and our friendly collaborative culture.
Anchor Hanover is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.
Exclusive discounts on high-street shopping
20% off mobile phone contracts
Cashback on dental and medical expenses
Discounted Private Medical rates
Click here to find out more about our full benefits and wellbeing package (the link is https://ahbeingwell.co.uk/ )