Head of Villages and ILS with Care

Hours: 37.5 hours per week

Due to the geography of the patch the successful candidate will ideally be located in or around Surrey/ Buckinghamshire/ Hampshire.

This national role reports to the Director of Villages & Care Services for the South and will have responsibility for all aspects of housing, villages, and independent living schemes with care (with exception of care homes in villages). You will be a proactive leader who is accountable for driving performance and high levels of customer satisfaction. In this role you will lead a team of direct reports, to deliver services of a high standard, promote happy living and meet or exceed customer expectations at Anchor’s Retirement Villages and Independent Living Schemes property portfolio.

What we require from you:

• Experience of housing, care, and care home services
• Managing multi-site operational function with dispersed teams             
• Working in a customer focused environment.
• Managing a budget and financial planning.
• Experience a housing setting and the needs of older people.
• Strong people management 
• Excellent internal and external stakeholder relationship management. 

Preferred experience:

• Managed Leaseholds & Leases
• Senior Level experience managing Retirement Villages
• Commercial experience
• Management of Food & Beverage operations

Anchor Hanover is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party. 

Please note all applicants must already hold the legal right to work in the UK and be fully vaccinated against COVID-19 (unless medically exempt) to be able to fulfil this role

Working across multiple sites in an Anchor region means you’ll get to experience a range of Anchor’s services and build strong relationships with your customers and colleagues. It’s the best way to get to the heart of what we do at Anchor and to see first-hand how we’re helping to improve people’s lives.

As one of England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.

• Exclusive discounts on high-street shopping

• 20% off mobile phone contracts

• Cashback on dental and medical expenses

• Discounted Private Medical rates

Click here to find out more about our full benefits and wellbeing package (the link is https://anchorbeingwell.co.uk  )

EM21