Care Home Administrator

Reporting into the Home Manager, responsibilities will include:

• Implementing and maintaining effective administration and financial systems to meet location, customer and any external requirements.
• To be accountable for providing accurate information as required and ensuring admin processes and documentation are in place.
• Managing transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager.
• Complying with CQC essential standards and Anchor procedures.

Required knowledge & experience:

• Level 2 Business Administration or Customer service level 2.
• Previous experience of working in an office environment.
• Understanding of financial procedures, debt management, income collection and payroll processes, along with budget management.
• Managing customers’ personal monies and an understanding of confidentiality and data protection within a care setting.
• Health & safety in the workplace.

Required skills:

• Computer literate with experience of a variety of IT packages.
• Well organized with good planning skills.
• Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK and have had at least their first COVID-19 vaccination (unless medically exempt). In order to continue with your employment you must have your second vaccine within 10 weeks of the first dose.

MA21

Ridgemount in Banstead is home to well trained and helpful staff with rooms for up to 66 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. 

• Ridgemount is located just 2min walking distance from Banstead Town Centre where bus stops are located. Area is nice and quiet. We have on-site parking  where staff can park their cars as well
• We support are colleagues with a process that includes arranging regular and frequent meetings to review their work and to provide development and support along their way climbing up that ladder to better themselves. Staff recognition is important in Ridgemount & rewarded each month for staff members going that extra mile in the workplace with employee of the month schemes
• We have been awarded Anchor Inspires Award. Staff and Residents have worked together by planning and then implementing the changes to environment

As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.

• Exclusive discounts on high-street shopping

• 20% off mobile phone contracts

• Cashback on dental and medical expenses

• Discounted Private Medical rates