Location Manager

Location Manager

Anchor Court - Wilmslow

Hours: 30

Pay rate: FTE is £24,000 - Pro rata £19,996.99 (£12.78 an hour)

We are looking to appoint a Location Manager at Anchor Court in Wilmslow. This location offers 9 one bedroom and 21 studio purpose-built properties for rent for people over the age of 55.
The property is situated close to Wilmslow and has excellent transport links to Stockport, Macclesfield and Manchester. 

About the role:

The role of an Location Manager is an exciting and dynamic one, with no day the same as the last. You’ll be responsible for delivering excellent customer service which supports the needs of the individual and promotes happy living.

You should have great people skills and a can-do attitude. You must also be business-minded and always be on the lookout for opportunities to improve and enhance Anchor’s services for our customers. You should have a strong passion for older people’s rights and independence and reflect our shared values in your day-to-day activities.

You’ll enjoy the best of both worlds with opportunities to work as part of a team and on using your own initiative. Knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role.

You should have good literacy and computer skills. A level 3 certificate or diploma in housing is desirable but not essential. We’ll provide initial and regular follow-up training.

Key responsibilities

These include:

• Connecting with residents, helping them access health and social services, and encourage inclusion in social events.
• Helping new residents settle into their homes in a positive and respectful way.
• Manage contractors proactively to ensure homes are well maintained, and repairs are completed to a high standard and on time.
• Creating, monitoring and managing budgets, as well as meeting targets.
• Being proactive and bold in ensuring the smooth running of the estate.
• Ensuring all health & safety requirements are met, and checks and risk assessments carried out.
• Working in partnership with many other agencies, solving problems, planning work and getting results.

Anchor – a great place to work

Anchor is one of England’s largest not-for-profit providers of care and housing for older people. Our aim is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit – every penny we make or save is invested in the people who live with us and the people who work here. That means a better standard of care and customer service, higher wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts

Wellbeing support

Flexible working options, including working from home

Finance

• Pension plan – there's no limit on employee contributions, and we’ll match whatever you contribute up to 8%
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities
• To see our full range of benefits, check out our dedicated rewards website  
• Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

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