Residential Location Manager

Hours: 19

Salary: up to £24,000 (pro-rata), dependant on skills and experience.

About the role

The role of an Location Manager is an exciting and dynamic one, with no day the same as the last. You’ll be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of the individual and promotes happy living. You’ll have great people skills, a ‘can do’ attitude and empathy.  As well as being a people person, you’ll also be business minded and always be on the lookout for opportunities to improve and enhance Anchor’s services for our customers. 

You will get the best of both worlds with opportunities to work as part of a team and on using your own initiative. Knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role. A level 3 certificate or diploma in housing is desirable.

Your role is to manage a homeownership location and to ensure that services are delivered to a high standard, that the location and accommodation remain safe and secure and housing services are designed to meet the needs of the residents. Ensure compliance with the terms of the lease/legislation and provide a welcoming environment and community which promotes independent later life living. This a residential post which mean following you successfully passing the 6 month probation review you will live at the property provided. The property is 2 bedrooms with a reduced monthly rent of £368.03.

Anchor – a great place to work

Anchor is one of England’s largest not-for-profit providers of care and housing for older people. Our aim is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit – every penny we make or save is invested in the people who live with us and the people who work here. That means a better standard of care and customer service, higher wages, more investment in training and development and improved facilities.

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Wellbeing support
• Flexible working options, including working from home

Finance

• Pension plan – there's no limit on employee contributions, and we’ll match whatever you contribute up to 8%
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

the link is https://anchorbeingwell.co.uk