Location Manager

Hours: 35

Salary: up to £22,950, dependant on skills and experience.

About the role

The role of an Location Manager is an exciting and dynamic one, with no day the same as the last. You’ll be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of the individual and promotes happy living. You’ll have great people skills, a ‘can do’ attitude and empathy.  As well as being a people person, you’ll also be business minded and always be on the lookout for opportunities to improve and enhance Anchor’s services for our customers. 

You will get the best of both worlds with opportunities to work as part of a team and on using your own initiative. Knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role. A level 3 certificate or diploma in housing is desirable.

The successful applicant will be working independently using their own initiative and will be part of a motivated and knowledgeable team of location managers working across Devon and Cornwall. Full training will be provided at Hanover House, via our in house training platform and by visiting colleagues at other locations. For an informal discussion or more information about the role please contact Area Manager Helen Cooper on 07798 580025.

We believe that later life is for living.

Helping people enjoy later life is our passion. It has been for nearly 60 years. And today, in an ageing society, our housing, care and support is needed more than ever.

As England’s largest provider of specialist housing and care for those in later life, we’re committed to creating choice and opportunity for everyone. We put our customers at the heart of everything we do, listening carefully and shaping our homes and services around them.

And we’re proudly not-for-profit, which means every penny we make is reinvested into our properties and services, building more and innovating for the future so that people can have a home where they love living in later life.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.