Administrator

Position: Care Home Administrator Location: Wetherby Manor, a luxury residential care and nursing home Hours: 37.5 hours per week Salary: £24,000 per annum

We are seeking a highly organized and friendly Care Home Administrator to join our team at Wetherby Manor. You will be responsible for managing the Home's records, monitoring payroll, and overseeing all income collection. Additionally, you will be the first point of contact for residents and visitors, providing excellent customer service and support.

Key responsibilities:

• Implement and maintain effective administration and financial systems to meet location,
• Ensure admin processes and documentation are in place and provide accurate information as required
• Manage transactions in line with financial procedures and maintain reporting systems in the absence of the manager
• Ensure compliance with CQC essential standards and Anchor procedures

Required qualifications and experience:

• Level 2 Business Administration or Customer service level 2
• Previous experience working in an office environment
• Understanding of financial procedures, debt management, income collection, payroll processes, and budget management
• Experience managing customers' personal monies and understanding of confidentiality and data protection within a care setting
• Knowledge of health and safety in the workplace
• customer, and external requirements

Required skills:

• Proficient in a variety of IT packages
• Strong organizational and planning skills
• Ability to produce and present numerical data accurately with attention to detail
• Able to work independently and as part of a team

If you are interested in this exciting opportunity to work in a luxurious residential care and nursing home, please apply with your CV and cover letter today. We look forward to hearing from you!

Please note, Anchor does not currently offer sponsorship, hence you will already have the Right to work in the U.K.

Wetherby Manor offers the full spectrum of 24-hour residential and dementia care, assisted living and nursing care. Our home is included in the Knight Frank luxury care homes List 2021. Located close to the centre of Wetherby, and close to the villages of Collingham and Boston Spa, Wetherby Manor is surrounded by many local attractions, including public gardens, theatres and places to drink and dine. There are also excellent transport links to the historic towns of York, Knaresborough and Harrogate.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.