Location
HSB01 (Anchor Hanover)
Salary
Up to £45,625 per annum
Closing date
21/06/2024
This vacancy has now expired, and is not accepting any new applications. p>
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively. p>
Area Manager – Housing
Location: Home based with regular travel throughout Surrey and Sussex.
Salary: up to £45,625 depending on skills and experience
Hours: Full Time, 37.5 hours per week
As an Area Manager, you will oversee and manage our location managers and support staff across a defined geographical area. You’ll be responsible for ensuring our services are delivered at a local level and meet the aspirations of our current and future residents.
Key responsibilities include:
- Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services on behalf of Anchor
- Working with partners and building relationships locally to ensure that high quality services are delivered to residents
- Delivering services within budget and meeting KPI’s across your area
- Accountability for implementing the resident engagement strategy at a local level, ensuring that all residents have an opportunity to shape local provision and are encouraged to be involved in their local community
- The Area Manager role is a key position; individuals with exceptional customer focus, initiative, leadership and accountability are key requisites. You should put the resident at the heart of your decision making and be an ambassador for our values.
A bit about you
You will need to be able to demonstrate an ability to deliver against performance targets in a fast- changing environment whilst maintaining customer focus and support for your team. You will also bring with you the following skills and experience:
- The ability to lead, manage and motivate a geographically dispersed team in steady state and through change environments
- A willingness to innovative, adapt readily to change, identifying and creating opportunities to improve services locally
- Knowledge and experience of dealing with more complex resident issues and the ability to “walk in a residents’ shoes”
- A successful track record of creating and sustaining strong, positive relations with internal and external stakeholders
Our housing locations offer high-quality independent accommodation, with a range of great on-site facilities in fully accessible settings, in thriving communities. Residents are able to live the life they choose, with the added benefit of care, support and additional services from an on-site team of professionals when needed.
Our local teams will work together to manage, develop and support the delivery of excellent resident service and engagement, driving a culture of co-creation and community, in their assigned district or area.
Team members will require tenacity, passion, commitment and resilience to help us achieve our ambition of creating communities where people love living in later life. If you think you have something to offer, take a look at the role profiles – there are two different roles available. We look forward to hearing from you.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Access to online GP appointments
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
This vacancy has now expired, and is not accepting any new applications. p>
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively. p>