Food and Beverage Team Leader

Food and Beverage Team Leader
£13.41 per hour
40 hours per week
Location: The Kite Bar and Restaurant at Denham Garden Village
Business Hours are 11am-11pm
Uxbridge

About Us:

Join our vibrant and dynamic team at The Kite, where we pride ourselves on delivering exceptional dining experiences.

Job Purpose:

To ensure a high-quality food and beverage service is delivered to customers, in line with health, safety, and hygiene requirements, while providing an outstanding dining experience.

Key Responsibilities:

• Deliver excellent customer service and promote services within the bar, restaurant, and shop.
• Lead and develop the team to provide outstanding customer experiences.
• Assist in managing the hospitality budget and ensure compliance with all regulatory standards.
• Ensure adherence to all licensing legislation and health & safety requirements.
• Manage staff rotas

Required Knowledge and Skills:

• In-depth knowledge of licensing legislation.
• Personal Licence Holder or willing to obtain.
• Understanding of the needs of older people.
• Proficient in EPOS systems and business IT tools.
• Excellent communication and relationship-building skills.
• Strong leadership and management capabilities.
• Computer literate with advanced Excel skills.
• Budget management and cash reconciliation experience.
• A proactive, “can do” attitude.
• You must be able to reliably commute to Denham Garden Village in Uxbridge

Experience and Qualifications:

• Experience managing a restaurant and bar or similar service in the licensed trade.
• Proven people management experience.

Our housing leasehold and rented schemes are about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life. 

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.