Apprentice Housekeeper

Join Our Team as an Apprentice Hospitality Team Member!

15 month Fixed Term Contract

Location – West Hall, West Byfleet, Surrey

Are you passionate about creating memorable experiences for our customers? Do you thrive in a dynamic and supportive environment? If so, we have an exciting opportunity for you to start your career journey as an Apprentice Hospitality Team Member!

What You'll Do:

Warm Welcomes: Be the friendly face that greets our visitors, providing a warm and inviting atmosphere from the moment they arrive.

Customer Support: Assist our guests during mealtimes, ensuring they have an enjoyable dining experience. Your attentive service and friendly demeanour will make every meal special.

Housekeeping Assistance: Collaborate with your colleagues to maintain the cleanliness and orderliness of our facilities. Whether it's tidying up common areas or assisting with room turnovers, your efforts will help us provide a spotless environment.

Team Collaboration: Work closely with other team members, supporting a range of hospitality tasks to ensure smooth operations and an excellent experience for all.

What We're Looking For:

Friendly & Approachable: A warm and welcoming personality that makes guests feel at home.

Team Player: A collaborative spirit and willingness to assist colleagues in various duties.

Customer-Focused: A passion for providing outstanding customer service, with an eye for detail and a proactive approach.

Eager to Learn: A desire to grow and develop new skills in a fast-paced hospitality environment.

Dependable & Professional: A strong work ethic and a professional attitude, ready to contribute positively to our team.

What We Offer:

Training & Development: Comprehensive training to develop your skills and knowledge in hospitality.

Supportive Environment: Work alongside a dedicated team in a friendly and inclusive atmosphere.

Career Growth: Opportunities to advance within the organisation as you gain experience and confidence.

If you're ready to start an exciting career in hospitality, we want to hear from you! This is your chance to make a difference in the lives of our customers while building valuable skills and experience.

Join us and be part of a team that values excellence and hospitality. Apply now to become an Apprentice Hospitality Team Member!

West Hall in West Byfleet is home to well trained and helpful staff with rooms for up to 117 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. 

• Anchor's flagship home, rated Outstanding by CQC
• Three award winning purpose built lodges in 5.5 acres of landscaped gardens 
• Excellent support for all colleagues with Buddies and Mentors to help you throughout your career at West Hall

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Access to online GP appointments

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser 

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.