Hourly Rate of Pay (£)
This Role will include alternative weekends.
Reporting into the Location Manager responsibilities will include:
Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
Customer service NVQ2 would be advantageous.
Previous cleaning experience and knowledge is desirable.
Use of cleaning products in a safe manner.
Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Well organized with good time management skills.
Strong interpersonal and empathy skills and a friendly personality.
Able to work individually and as part of a team.
Ability to prioritise and plan around customer needs.
Anchor Hanover is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
Elderwood in Darlington is home to well trained and helpful staff with rooms for up to 40 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- Elderwood is rated “Good” by CQC and also is a” A” rated home with the Local Authority Standards
- Elderwood has excellent access North Road train station 5 mins walk and the local bus which stops outside the Home
- There is free parking to the front and the rear of Elderwood
As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.
Exclusive discounts on high-street shopping
20% off mobile phone contracts
Cashback on dental and medical expenses
Discounted Private Medical rates
Click here to find out more about our full benefits and wellbeing package (the link is https://ahbeingwell.co.uk/ )